Making an incredible bot takes more than just building the flow. You also need effective chatbot copy to ensure that users don’t feel like they’re talking to, well, a robot. To that end, we asked Lucy Samuel, a copywriter who’s done great work with Certainly clients Feastables and Roadrunner, to walk us through the process… Continue reading A Handy Guide to Writing Effective Chatbot Copy
Category: Certainly Community
Certainly CEO’s 2021 year in review (& a sneak-peek into 2022)
2021 in review 2021: Kudos to us, but it’s all thanks to you. 2021 was certainly quite a year. We doubled the team, did a complete rebrand, and reached or exceeded our goals. Kudos to the entire Certainly team for this accomplishment and here’s to a brilliant 2022! We would however be nothing without the value we provide to our customers, so I want to lead with that: It’s 110% about… Continue reading Certainly CEO’s 2021 year in review (& a sneak-peek into 2022)
The Autonomous Web – an autonomous system that is the future of the Internet
Although we are at the early stages of the internet as an autonomous system, we have already gotten used to the concept that certain functions of our lives will one day completely run themselves. Consider current trends in the motor industry – it’s commonly accepted that driverless cars are the future. The same is true for the… Continue reading The Autonomous Web – an autonomous system that is the future of the Internet
Scaling a business with big dreams, strong purpose, and skillful execution
Scaling a business requires several key characteristics. The one in charge has to have the wildest ambitions and dreams, demand change, have curiosity, and not just be in it for the money. Being guided by a greater sense of purpose is also a must! That is also true for Certainly and the people in and around the company. But how do you convert a strong purpose into… Continue reading Scaling a business with big dreams, strong purpose, and skillful execution